Last Updated: September 12, 2026 · Compliant with Indian E-Commerce & Razorpay Standards
At ReelDM (“we”, “our”, or “us”), we operate exclusively as a cloud-hosted Software-as-a-Service (SaaS) platform providing automated Instagram comment-to-DM messaging solutions for creators and businesses.
Key Digital Delivery Notice
100% Digital Delivery: All services are delivered online electronically. We do not sell or ship physical goods.
Instant Activation: Creator Pro upgrades and automation quotas are unlocked instantly upon payment confirmation.
Zero Shipping Fees: There are no shipping, courier, or packaging charges.
1. Nature of the Product
ReelDM does not sell physical products, tangible media, or hardware. All services offered through reeldm.space consist of cloud-based web application access, automated API routing, and digital quota allocations.
2. Delivery Method & Fulfillment Timeline
Our service fulfillment occurs digitally through the following timeline:
Immediate Provisioning: After Razorpay confirms the subscription mandate and first successful monthly charge, your ReelDM account is upgraded automatically within 1 to 5 seconds.
Creator Studio Access: You can immediately access unlimited active reels, custom keyword triggers, and elevated message quotas by visiting your Creator Studio (reeldm.space/dashboard).
Email Confirmation & Invoice: A digital transaction receipt and payment confirmation are sent instantly to your registered email address post-checkout.
3. Shipping Fees & Logistics
Because all ReelDM products and services are completely digital and delivered over the internet:
There are no shipping charges, courier handling fees, or postal delays.
No physical dispatch or tracking numbers are applicable.
4. Delivery Issues & Support
In the rare event that your account does not reflect your upgraded plan within 5 minutes after a successful payment: